![]() ![]() ![]() The version of iTunes in the Windows Store seems to be causing connection issues. If you installed iTunes from the Windows Store and the steps above didn't help, this error is usually fixed by downloading iTunes directly from Apple's website at the link below and reinstall it. General tab Reinstall Mobile Device Services. ![]() If your device is definitely appearing in iTunes but not iExplorer, open iTunes and click Edit menu Preferences. Then, once you confirm your device is appearing in iTunes, check iExplorer again and if you still get the error, try closing and reopening iExplorer. If your iPhone or iPad isn't appearing in iExplorer and you receive an error about " iExplorer's iPhone Listener Process failed to initialize", try opening iTunes and see if your device connects to iTunes and appears there first and choose to install any additional components, if prompted. ![]()
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